
496339 Issue 1 29 of 44
To make sure this facility works correctly the installer must program the
system using Menu 73 as follows:
1. Make sure Secure Callback is disabled.
2 Enter the telephone number of the downloading PC.
The user starts a call out from Menu 5 "Answer remote call from cs". When
the keypad displays the words "WAITING FOR RINGING" the user must
press keys 4 and 6 together. The end station then makes one attempt to
establish a call with the remote PC.
Note: The downloading PC must have the account details already set up to accept
the call.
Fault Finding
General Faults
No response from the keypad keys.
• Check the keypad wiring.
• Check the keypad address programming. See "Keypads".
• Enter and leave programming mode.
• Power up while shorting RST pins. (See "Resetting User and Installer
Codes".)
No exit/entry tones from remote keypad
• Check keypad is addressed correctly. See "Keypads".
• Check that Keypad Sounder is ‘Enabled’. See "Keypads".
• Check keypad is assigned to the Level being set (Menu 47).
• Check if keypad faulty.
Manual Connect from the remote PC fails to operate.
• Check Secure Call Back is ‘Disabled’ (menu 73).
Cannot remotely Set/Unset system
• Check Remote Set/Unset ‘Enabled’. Refer to user Menu 3 - ‘System
Options’. (Note that the Installer Code does not allow you access to
User Menu 3.)
8136 Fault Finding
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